Updated on May 21, 2025
Welcome to Freelancers HUB, Canada — a full-service digital marketing agency based in London, Ontario. This Digital Marketing Services Agreement outlines the terms and conditions governing all digital marketing, SEO, PPC, web design, and related services provided by Freelancers HUB, Canada (“we,” “us,” or “our”) to our clients (“you,” “client,” or “customer”). By using our services, submitting a quote request, or engaging in a project with us, you agree to the terms stated on this page.
Freelancers HUB, Canada, provides the following professional services:
Each project or retainer engagement will include a written proposal or quote specifying the exact deliverables, timelines, and fees. The terms of this Agreement apply to all such projects.
All payments are due as per the terms mentioned in the proposal or invoice. Freelancers HUB, Canada, accepts payments in CAD and USD via secure methods (credit card, bank transfer, PayPal, or Upwork). For retainer projects, payments are billed monthly in advance. Delayed payments beyond 10 days may incur a late fee of 2% per month.
A 75% refund will be issued if the client provides written notice of cancellation within 5 days of the project start date. A 50% refund will be issued if written notice is provided within the first 15 days of the project start date. No refund will be provided after 15 days of project commencement. Refunds are not applicable once significant design, setup, or advertising work has been completed. Refund requests must be submitted in writing to info@freelancers-hub.ca.
For hourly engagements, the following standard rates apply:
All hourly projects are billed weekly or bi-weekly based on tracked hours through approved tools (such as Upwork Time Tracker or Hubstaff, Freelancers HUB, Canada’s official time-tracking platform).
Any additional work outside the original scope will be invoiced separately. Charges will be calculated based on the timelog report generated in Hubstaff, and invoices will be issued in USD or CAD, depending on the client’s billing location and currency preference.
The client agrees to:
Freelancers HUB, Canada, will not be responsible for delays or underperformance caused by a client’s failure to provide timely feedback or required access.
Freelancers HUB, Canada commits to:
These services require a minimum 3-month commitment from the client to ensure measurable results and campaign stability. Early cancellation before 3 months may result in forfeiture of any paid fees for the current billing cycle. SEO outcomes depend on several external factors (search engine algorithms, competition, etc.); specific rankings or traffic results cannot be guaranteed. All campaigns follow ethical, white-hat practices in compliance with Google and Meta advertising policies.
Projects include design, revisions, and launch support as outlined in the proposal. Any post-launch maintenance, hosting, or ongoing optimization is treated as a separate service.
Freelancers HUB will manage content creation and scheduling as per the agreed plan. Client approvals are required before publication unless otherwise authorized.
Minor revisions are included as per the package or proposal. Additional revisions or scope changes are billed separately. Communication channels include email, Zoom/Google Meet calls, or project management tools (Asana, Trello, etc.).
Freelancers HUB, Canada, shall not be liable for:
In no event shall our total liability exceed the amount paid by the client for the project in question.
Either party may terminate this agreement with a 30-day written notice in advance. Notice must be sent by mail or email to info@freelancers-hub.ca. All outstanding invoices and dues must be settled before the termination date. For ongoing retainer projects (SEO, PPC, SMM), services will continue through the 30-day period following the notice to ensure proper campaign handover. Immediate termination may occur in cases of:
This Agreement is governed by and construed in accordance with the laws of the Province of Ontario and the applicable laws of Canada. All disputes arising under or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of London, Ontario, Canada. For reference:
If the client is based in the United States, the contract shall remain governed by Canadian law unless otherwise stated in writing.
Freelancers HUB, Canada, reserves the right to update or modify these terms at any time. Changes will be effective upon posting to this page, with the “Last Updated” date revised accordingly.
For any questions about this agreement, please contact:
